Knowing v. Doing

Knowing is so much easier than doing. Getting information just isn’t that hard. Learning what to do, why to do it, and how to do it is the easy part. Actually doing it is when things can become more difficult.That’s human nature. We all experience it....

Healthy Competition, Cont.

Excellence, playing with excellence, is the key to healthy competition. Last week we talked about and defined healthy competition. Watch today’s video. It has a great story about unhealthy competition and its consequences… Don’t let competition keep...

Is Competition Healthy?

Competition can be extremely beneficial. You can use it to propel your best self forward in achieving your goals. Competition can make us work harder, dig deeper, learn more, and practice longer. And, any strength can be overused and become a weakness. The downside to...

Examine Your Thinking

Does your current thinking deliver the results you want out of life?How you think about things determines how you act.Your actions determine your results. Today, take some time to reflect on your thinking, on your attitude. Where are you right now? Where do you want...

Are You A Good Customer?

Why is it important for you to be a good customer?How will it impact you and your career? You are in customer service. You might also be in sales. If you want good customers, you have to be a good customer. It’s the principle of you reap what you sow. The better...

Curiosity Closes Car Sales

Sales is about curiosity. I know, this flies in the face of what most of today’s sales people do. How? When a buyer asks to drive a particular car, most salespeople respond with: “Great – Let me get the keys”. What does a curious salesperson...