How to improve all your interactions with customers and coworkers.
Powerful interactions with people, with your customers, start with good manners.
When talking about manners, “Thank you” and “I appreciate you” are the most effective ways to demonstrate great manners and build powerful interactions with people.
It really boils down to the simple things…please and thank you. When you walk up to someone, smile and ask them how they are. Treat people like they are people. Show them appreciation.
When you are with your customers, do you appreciate them? Of course you do. Let them know.
Your coworkers, do you appreciate them? Of course you do. Let them know.
Think about what you are saying. Your attitude and how you are saying it is affecting somebody else’s life.
Most of all, think about how it’s affecting your life. You know that good manners improve your experience. It makes you more purposeful, more positive. It gives you the joy, peace, and satisfaction that the pursuit of excellence brings.