Estimated reading time: 1 minute
Similar Posts
Sympathy vs. Empathy
Today, we’re talking about the difference between sympathy and empathy.
People come to you all the time and they’re going to share negative things in their life, and what they’re really looking for agreement from us.
It’s important for your own goals that you don’t get ‘roped in’ to everyone else’s situation. Here’s how you can listen and be a good friend without getting drawn into situations that take you further from your goals.
What is the Enemy of Excellence?
Today’s Seek Excellence talks about the true enemy of excellence. It’s not what you think.
Healthy Competition, Cont.
Excellence is the key to healthy competition. Go to work every day committed to being better today than you were yesterday.
The Greatest Salesman in the World, Part Four
Your thinking drives your actions which determines your results. Learn how to develop the thinking necessary to achieve the results you want.
It’s Easier to Succeed than to Fail
Estimated reading time: 5 minutes “To succeed, try this suggestion for success: save 10%, give 10%, work 10% harder!”S. Truett Cathy(founder and CEO of Chick-fil-A, Inc.) I’ve spent decades in this business studying what separates the dealerships that break through from the ones that stay stuck — and it almost never comes down to market…
Handling Upset Customers, Part 2
How do we take upset buyers, frustrated customers, and turn them into Excited, Loyal, Lifetime Customers?
Today we want to continue understanding this frustrated buyer. And we said the first thing we know is they talk non-truths.
We’re also going to learn that we need to see through buyers’ frustrations and look into the heart of a person who’s good and is reasonable.