You’re a professional. It’s important for you to understand the job you have been given to do. So why did I name the steps of the sale? I named the steps of the sale for the same reason that streets have names. Names allow you to easily go from A to Z....
In today’s world, it often seems like no one is really paying attention – that no one is really listening. I’m always trying to learn and pick up ways of saying things and I heard someone say this recently, “Attention is the rarest and purest...
This is also called proactive training. When learning a new skill, it helps to take notes and review those notes. To really cement your learning, tell someone else what you learned. Every time you take time out to show someone else, you get something back. You get...
Should you hold a car for a customer? The short answer is no. Holding a car is giving your customer the chance to shop around. Holding a car is not gaining a commitment from your customer to buy the car. Taking a check is the same thing. That check is actually...
What does it mean to seek excellence professionally? You know that to be excellent in any area of your life you have to focus on the 5 Areas of Personal Responsibility: Attitude – Have a professional and winning attitude.Knowledge – Know what to do, why to...
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