Turn service customers into your customers.
How do you turn a service customer into a sales lead?
Start with a good welcome question:
“How are you doing today?”
Keep asking good questions:
“What kind of car do you have?”
“What service is being done?”
“How do you like your current vehicle?”
Then actively listen to their answers.
Pro Tip: Never ask “Can I help you?”or “Do you need anything?”
Your potential customer will probably respond with “I’m fine.” or “I’m just here for service.”
Your good welcome question puts the focus on them (not on what they want).
Starting a comfortable conversation by asking good questions
and actively listening generates leads.
The deals you need are all around you.
Slow down. Connect. Your opportunity will open.
Good Selling!