Category Archives for Seek Excellence

A Life of Abundance

Abundance or scarcity.
How are you living your life?

Living a life of abundance is so much bigger than your material possessions or the size of your bank account. Abundance is a mindset. It is a way of living your life.

How can you tell if you are living with abundance or with scarcity?
It’s all about your mindset:

Scarcity says “I don’t have enough for anyone else. I can barely take care of myself.

Abundance says “I have enough for both of us. I’m going to lift you up with me, and together we can lift up even more people.

When you seek your best self daily…
When you’re committed to being better today than you were yesterday…
When you know that the pursuit of your best self leads to joy,
peace, and satisfaction…
When you know it is a gift & a blessing to be a benefit to others…

You are living a life of abundance.

The difference we make to others is the only difference that matters.

Good Selling!

Proactive v. Reactive Lifestyle

How do you know if you are living proactively or reactively?

If you’re stopping at a gas station for an energy drink every day,
you might be living a reactive life.

If you’re running out for lunch every day,
you might be living a reactive life.

Reactive Life – You’re too busy running on the hamster wheel to stop and prepare. You’re just trying to keep your head above water.

Proactive Life – You take the time to think and prepare before you act.
It lets you live with abundance and reach your God-given potential.

What do you want to be?
Proactive – moving up the ladder.
Reactive – trying to keep your head above water.

Stop and think about your week

Are you living proactively or reactively?

The best of the best take control of their time.
Time doesn’t control them. They live proactively.

Start small. Start with your energy drink. Buy it bulk in advance.
Start with your lunch. Pack it the night before.

Start putting proactivity into your daily life.

Good Selling!

The Lies We Tell Ourselves

The lies we tell ourselves can become dangerous.
The more we tell ourselves these lies,
the more we tend to believe them.

The more we repeat lies in our minds, the more they become our reality. When these lies become reality, we are not living life to the fullest.

Do you know the difference between character and reputation?

Character: Who we are.
Reputation: Who we want others to think we are.

Another way to put this…
The difference between character and reputation is the same as
the difference between our true self and the image of the self.

It’s not a lie if you
believe it.

– George Costanza

So, how can we focus more on who we are instead of
who we represent ourselves to be?

How can we get our true self and our self image to align?

When we stop telling ourselves lies.
When we focus on becoming better today than we were yesterday.
When we acknowledge our failures.
When we acknowledge that we are not perfect.

That is when our character comes into alignment with our reputation.

Good Selling!

Knowing v. Doing

Knowing is so much easier than doing.

Getting information just isn’t that hard. Learning what to do, why to do it,
and how to do it is the easy part.

Actually doing it is when things can become more difficult.
That’s human nature. We all experience it.

Knowing what is right is easy. Doing what is right can be much harder.

The consistency of action, of doing what we know we should do,
is where most of us struggle.

It’s ok to acknowledge that struggle.
Being aware is the first step to start doing.

Be aware of:

  • Tendency to fear.
  • What you know v. what you do.
  • Making the daily decision to do.

Live with excellence today.

Good Selling!

Healthy Competition, Cont.

Excellence, playing with excellence, is the key to healthy competition.

Last week we talked about and defined healthy competition.

Watch today’s video. It has a great story about unhealthy competition
and its consequences…

Don’t let competition keep you from focusing on the whole package.
Focus on making yourself and your entire team the best you all can be.

Everyday, go to work committed to being better today than you were yesterday.

That is truly Seeking Excellence.

Good Selling!

Is Competition Healthy?

Competition can be extremely beneficial. You can use it to propel your best self forward in achieving your goals.

Competition can make us work harder, dig deeper, learn more, and practice longer.

And, any strength can be overused and become a weakness. The downside to competition is when you start comparing yourself to others, when you view it as a win/lose situation, when you become willing to do anything to win.

Real competition, healthy competition is about being your best self.
We are given natural talents, natural gifts. What you do to build on
and improve those gifts is up to you.

Healthy competition, at its best, is when you are in competition with yourself.
When you ask yourself:
– Have I given 110%?
– Am I doing everything I can to be effective?
– Am I doing everything I can to be a benefit?

All competition has to have metrics, ways to track and score your results.
Track your
* Attitude
* Knowledge
* Training
* Practice
* Actions
* Results
Constantly seek to become better today than you were yesterday.

Your biggest competition is yourself.

Be in competition with your last, best effort.

Good Selling!

Examine Your Thinking

Does your current thinking deliver the results you want out of life?
How you think about things determines how you act.
Your actions determine your results.

Today, take some time to reflect on your thinking, on your attitude.

Where are you right now? Where do you want to be?

Does your attitude reflect excellence? Is your attitude uplifting?

Today’s Seek Excellence includes a PDF. Take a minute to print and fill it out. It is a great way to examine your thinking and how it impacts what you want to achieve in your life and career.

Examine Your Thinking PDF

Good Selling!

Are You A Good Customer?

Why is it important for you to be a good customer?
How will it impact you and your career?

You are in customer service. You might also be in sales. If you want good customers, you have to be a good customer.

It’s the principle of you reap what you sow.
The better the customer you are, the better the customers you will get.

How do you make sure you are a good customer?

  • Have a good attitude.
  • Show appreciation to the person helping you.
  • Do not act entitled.
  • Smile.
  • Be patient and kind.
  • Look people in the eye.
  • Ask your salesperson how they are doing.

Bonus tip: If you are asked to fill out a survey, do it.
Give your salesperson the perfect 10s you ask your customers
to give to you.

Becoming a better customer changes you.
These changes will be apparent when you are helping your customers.

Good Selling!

Curiosity Closes Car Sales

Sales is about curiosity.

I know, this flies in the face of what most of today’s sales people do.


When a buyer asks to drive a particular car, most salespeople respond with:

Great – Let me get the keys“.

What does a curious salesperson say?

I can totally help you with that. By the way, how did you get interested in…

Curious salespeople ask questions.
They ask good questions to find out:

  • What the buyer wants.
  • Why the buyer wants it.
  • Who the buyer is (family, work, & play).

Don’t limit yourself to just the”what” questions.
The “why” and the “who” are even more important.

Curiosity means you show interest in people, and that’s what sales is.

Do you think curiosity is missing a lot in sales today?
I do!

Show interest in your customers and you will make a connection with them.

Pro Tip: Review your training in the Excellence Roadmap on Asking Good Questions and Active Listening. Work on developing and mastering both of these skills.

Good Selling!

A Great Influence

The Greatest Salesman in the World by Og Mandino is one of the most influential books that, for over 20 years now, has positively impacted my career and my life.

I’ve written about this many times. As a matter of fact, I did a series of blog posts covering each of the scrolls in the book. You can access the posts and videos here:

So, why is this book so influential?

Its teachings are based on timeless, proven principles. They are the same principles found in the Bible, in the writings of Dale Carnegie, Zig Ziglar, Stephen Covey, and countless others. They are the same principles I used to develop the Excellence Roadmap and all of Automotive Sales Coach’s training.

For those of you who have been involved in the training for a while now, you know I often reference this book. In fact, I have a multi-part Seek Excellence video series about the book on our YouTube channel (which you can access here).

Today’s Seek Excellence is the introduction to The Greatest Salesman in the World. I encourage you to watch the entire series and to buy the book. Read the book. Study the scrolls. It will greatly impact your life.

Good Selling!

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