Category Archives for Seek Excellence

What is Humility?

What do you think of when you hear the word humility?

So many people think of humility as weakness, as meekness,
as not standing up for yourself.

Humility is actually powerful – with humility comes great power.

Humility means you know you’re really good and you know you’re not yet at your capacity. You’re good and you have the ability to be better.

Humility gives you the ability to consider constructive criticism and use it to figure out what you can do to become even better. It lets you listen and ask better questions.

Humility is strength because it gives us the ability to thoughtfully self-examine. It gives us the desire to be better and to figure out ways to do better.

It’s in humility that we all have the ability to be better today than we were yesterday.

Good Selling!

Feel, Felt, Found

Communication is key in all relationships.

Feel, Felt, Found. This is a technique based on the principle of seeking first to understand before trying to be understood. It is a way to communicate with the people in your life, personally and professionally, inside of that principle. (For additional training on this topic, review the Active Listening and Asking Good Questions sections in the Excellence Roadmap.)

Feel – “I know exactly how you feel. I get it.”

Felt – “In fact, I’ve felt this way before.”

Found – “And here’s what I found out…”

Feel, felt, found helps you communicate your thinking in a way your buyer, or anyone, can respect. No one wants to listen to your opinion – what you’ve found – until they think you’ve heard them, understand how they feel, and can relate to them.

In today’s video, I’m going to use the example of car leasing to explain feel, felt, found. This isn’t just for salespeople or even just for people that work in car dealerships. It’s for everyone.

How can feel, felt, found help you communicate better with the people in your life?

Good Selling!

What is the Enemy of Excellence?

What do you think is the enemy of excellence?

When I ask this question in my live trainings, most people say things like:
failure, imperfection, inferiority, unimportance.

These are all antonyms for excellence.
They are not the enemy of excellence.

So, what is the enemy of excellence?
The enemy of excellence is:


What? It seems counterintuitive and it’s true.

The real enemy of excellence is prosperity.


When we have a lot it’s easy to lose focus on improving what we do and how we do it. It’s human nature to take success for granted. We work so hard to get there – to learn that new skill set, develop that habit. Once we’re there we tend to coast, to become complacent. And somehow we’re surprised we’re backtracking and no longer where we want to be.

Don’t get me wrong. Prosperity in itself is not bad. Prosperity is awesome. We all want prosperity. We all want to live with abundance.
We all want to be a benefit to others.

Today I want to encourage you to live in times of prosperity with excellence.

Times of prosperity are great times for evaluation – evaluation of your daily habits, your work, your goals, your life.

Let today’s prosperity be the seed of thriving, regardless of what conditions (now & in the future) are like. Constantly strive to become better today than you were yesterday, to be more of a benefit to others.

Ask yourself: Am I becoming the person I want to be?

Don’t just relax and sit there in times of prosperity.
Be satisfied with what you have.
Never be satisfied with who you are.
Constantly strive to improve.

Live with excellence this week.

Good Selling!

A Life of Abundance

Abundance or scarcity.
How are you living your life?

Living a life of abundance is so much bigger than your material possessions or the size of your bank account. Abundance is a mindset. It is a way of living your life.

How can you tell if you are living with abundance or with scarcity?
It’s all about your mindset:

Scarcity says “I don’t have enough for anyone else. I can barely take care of myself.

Abundance says “I have enough for both of us. I’m going to lift you up with me, and together we can lift up even more people.

When you seek your best self daily…
When you’re committed to being better today than you were yesterday…
When you know that the pursuit of your best self leads to joy,
peace, and satisfaction…
When you know it is a gift & a blessing to be a benefit to others…

You are living a life of abundance.

The difference we make to others is the only difference that matters.

Good Selling!

Proactive v. Reactive Lifestyle

How do you know if you are living proactively or reactively?

If you’re stopping at a gas station for an energy drink every day,
you might be living a reactive life.

If you’re running out for lunch every day,
you might be living a reactive life.

Reactive Life – You’re too busy running on the hamster wheel to stop and prepare. You’re just trying to keep your head above water.

Proactive Life – You take the time to think and prepare before you act.
It lets you live with abundance and reach your God-given potential.

What do you want to be?
Proactive – moving up the ladder.
Reactive – trying to keep your head above water.

Stop and think about your week

Are you living proactively or reactively?

The best of the best take control of their time.
Time doesn’t control them. They live proactively.

Start small. Start with your energy drink. Buy it bulk in advance.
Start with your lunch. Pack it the night before.

Start putting proactivity into your daily life.

Good Selling!

The Lies We Tell Ourselves

The lies we tell ourselves can become dangerous.
The more we tell ourselves these lies,
the more we tend to believe them.

The more we repeat lies in our minds, the more they become our reality. When these lies become reality, we are not living life to the fullest.

Do you know the difference between character and reputation?

Character: Who we are.
Reputation: Who we want others to think we are.

Another way to put this…
The difference between character and reputation is the same as
the difference between our true self and the image of the self.

It’s not a lie if you
believe it.

– George Costanza

So, how can we focus more on who we are instead of
who we represent ourselves to be?

How can we get our true self and our self image to align?

When we stop telling ourselves lies.
When we focus on becoming better today than we were yesterday.
When we acknowledge our failures.
When we acknowledge that we are not perfect.

That is when our character comes into alignment with our reputation.

Good Selling!

Knowing v. Doing

Knowing is so much easier than doing.

Getting information just isn’t that hard. Learning what to do, why to do it,
and how to do it is the easy part.

Actually doing it is when things can become more difficult.
That’s human nature. We all experience it.

Knowing what is right is easy. Doing what is right can be much harder.

The consistency of action, of doing what we know we should do,
is where most of us struggle.

It’s ok to acknowledge that struggle.
Being aware is the first step to start doing.

Be aware of:

  • Tendency to fear.
  • What you know v. what you do.
  • Making the daily decision to do.

Live with excellence today.

Good Selling!

Healthy Competition, Cont.

Excellence, playing with excellence, is the key to healthy competition.

Last week we talked about and defined healthy competition.

Watch today’s video. It has a great story about unhealthy competition
and its consequences…

Don’t let competition keep you from focusing on the whole package.
Focus on making yourself and your entire team the best you all can be.

Everyday, go to work committed to being better today than you were yesterday.

That is truly Seeking Excellence.

Good Selling!

Is Competition Healthy?

Competition can be extremely beneficial. You can use it to propel your best self forward in achieving your goals.

Competition can make us work harder, dig deeper, learn more, and practice longer.

And, any strength can be overused and become a weakness. The downside to competition is when you start comparing yourself to others, when you view it as a win/lose situation, when you become willing to do anything to win.

Real competition, healthy competition is about being your best self.
We are given natural talents, natural gifts. What you do to build on
and improve those gifts is up to you.

Healthy competition, at its best, is when you are in competition with yourself.
When you ask yourself:
– Have I given 110%?
– Am I doing everything I can to be effective?
– Am I doing everything I can to be a benefit?

All competition has to have metrics, ways to track and score your results.
Track your
* Attitude
* Knowledge
* Training
* Practice
* Actions
* Results
Constantly seek to become better today than you were yesterday.

Your biggest competition is yourself.

Be in competition with your last, best effort.

Good Selling!

Examine Your Thinking

Does your current thinking deliver the results you want out of life?
How you think about things determines how you act.
Your actions determine your results.

Today, take some time to reflect on your thinking, on your attitude.

Where are you right now? Where do you want to be?

Does your attitude reflect excellence? Is your attitude uplifting?

Today’s Seek Excellence includes a PDF. Take a minute to print and fill it out. It is a great way to examine your thinking and how it impacts what you want to achieve in your life and career.

Examine Your Thinking PDF

Good Selling!

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